Login and Access your Course

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  1. How do I log in? 

    The Blackboard Portal address is https://portal.utoronto.ca . Log in using your UTORid and password.

  2. Why can I not see my course listed in the Portal?

    Your instructor may not have made the course available to students yet  –  check with your instructor or department first. 

    You may not be registered for the course in the ACORN (formerly ROSI) system – check ACORN or with your registrar.

    You may have recently registered for the course on ACORN and Blackboard data is updated from ACORN on a nightly basis – wait 24 to 48 hours for your registration to be updated in the Portal.

    The course may not be offered on Blackboard this session. Not all courses at the University use Blackboard. 
  3. What is my UTORid? 

    UTORid is your key to a number of University of Toronto services including institutional email and Blackboard courses in the Portal. To obtain a UTORid, you first need to obtain a T-Card (student identification card) from a T-Card office. Your UTORid is printed on the student card. You should also receive a printout from the T-Card office with instructions on how to activate your UTORid.
  4. Why can I not log on to the Portal with my UTORid?

You may not have activated your UTORid and password. If you are a first time UTORid user (both new and returning students) visit www.utorid.utoronto.ca and follow the instructions under “First Time users”. 

    New students:  Click here to Activate your UTORid. You will find reference to a “Secret Activation Key”. This was originally issued to you when you picked up your T-card. If you have lost your “Secret Activation Key” you can visit your campus Help Desk .

    Returning to UofT: If you have been with the University of Toronto for some time, or you are returning to the University and have not created a UTORid, click here to Create your UTORid then follow the instructions.

    Re-type your password; check that the Caps Lock is not on.
  5. I have forgotten my UTORid user name or my password, what should I do?

Please email help.desk@utoronto.ca or call 416-978-HELP or visit a Help Desk
  6. Why am I not receiving e-mail messages from the instructor? 

    Change your email address listed in ROSI to a @mail.utoronto.ca address (or a university email address given to you by your department, for example @physics.utoronto.ca). You get a @mail.utoronto.ca address at the same time you activate your UTORid and Password. You can check your UofT email account at http://mail.utoronto.ca/.

    All of Blackboard's correspondence is sent to a university-issued e-mail address; this is university policy. Due to this policy, in order to receive email from Blackboard, you must update ACORN with your official university-issued e-mail address. Until you do this step, you will not be able to receive email sent through Blackboard by your instructor.

    While the policy does not preclude forwarding your University e-mail to an external provider such as Hotmail, Gmail, etc., this is not recommended. Forwarding is appreciably less reliable than direct delivery, and special attention should be paid to the section of the policy that states:

    Students have the right to forward their University-issued electronic mail account to another electronic mail service provider address but remain responsible for ensuring that all University electronic message communication sent to the official University-issued account is received and read.